Who we are
Last updated: 30th July 2025
Our website address is: https://gloriasjugs.co.uk.
Welcome to Gloria’s Jugs (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide to us when you visit www.gloriasjugs.co.uk (the “Site”).
1. What Information We Collect
When you interact with our website, we may collect the following types of personal information:
- Contact details: such as your name, email address, shipping/billing address, and phone number.
- Order details: items purchased, payment method (note: we don’t store payment card information), order history.
- Website usage data: IP address, browser type, device type, and how you use the site (via cookies and analytics tools).
- Marketing preferences: your preferences on receiving newsletters or promotional messages.
2. How We Use Your Information
We collect and use your data to:
- Process and ship your orders.
- Contact you about your order or account.
- Improve our website and shopping experience.
- Send you special offers, promotions, or updates if you’ve opted in.
- Comply with legal obligations (e.g. tax and fraud prevention).
3. Sharing Your Information
We only share your personal information with:
- Trusted third parties such as payment processors (e.g. Stripe, PayPal), delivery services (e.g. Royal Mail), and email marketing providers (e.g. Mailchimp).
- Legal authorities, if required by law or to protect our rights.
We never sell your information to third parties.
4. Cookies
Our website uses cookies to improve user experience and understand how the site is used. You can manage or disable cookies in your browser settings. By using the Site, you agree to our use of cookies.
5. How We Store and Protect Your Data
We store your data securely and only keep it as long as necessary for business or legal purposes. All payment processing is handled securely through third-party providers and is not stored on our servers.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your data.
- Ask us to delete your data.
- Withdraw your consent for marketing emails at any time.
To exercise any of these rights, please email us at info@gloriasjugs.co.uk.
7. Children’s Privacy
We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes by updating the date at the top of this page.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@gloriasjugs.co.uk
Website: www.gloriasjugs.co.uk