Last Updated: 30 July 2025
Welcome to Gloria’s Jugs! These Terms & Conditions outline the rules and regulations for the use of our website, www.gloriasjugs.co.uk, and the purchase of our products.
By accessing this website and/or purchasing something from us, you agree to be bound by the following terms and conditions. If you do not agree with any of these terms, please do not use our site or services.
1. About Us
Website Owner: Gloria’s Jugs
Email: info@gloriasjugs.co.uk
Instagram: @gloriasjugs
We sell handmade, clay-based earrings inspired by elemental.
2. Products
Each item is handmade and may vary slightly from the images shown. Colours, patterns, and sizes may differ slightly due to the handmade nature of the products.
We make every effort to display as accurately as possible the colours and images of our products. However, we cannot guarantee your device’s display will accurately reflect the true colour.
3. Orders & Payments
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Orders are confirmed via email after successful payment.
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We accept major credit/debit cards and other payment methods provided at checkout.
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All prices are listed in GBP (£) and include VAT where applicable.
We reserve the right to refuse or cancel any order at our discretion.
4. Shipping
- UK orders are typically processed and shipped within 3–5 business days.
- We are not responsible for delays caused by postal services or customs (for international orders).
- Full shipping information is available on our [Shipping Policy page].
5. Returns & Refunds
We want you to love your earrings. If you’re not satisfied, please refer to our [Refunds & Returns Policy] for details on how to request a return.
For hygiene reasons, we cannot accept returns on earrings that have been worn, unless faulty.
6. Intellectual Property
All content on this site—including images, product names, descriptions, designs, and logos—are the property of Gloria’s Jugs and may not be used or reproduced without written permission.
7. User Conduct
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorised access to our website or systems
- Harass, abuse, or harm other users or customers
8. Liability
Gloria’s Jugs is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services. Customers use our products at their own discretion and risk.
9. Changes to These Terms
We may update these Terms from time to time. Changes will be posted here and take effect immediately. It is your responsibility to review this page periodically.
10. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England.
11. Contact
If you have any questions about these Terms & Conditions, please contact us at:
Email: info@gloriasjugs.co.uk
